MarketManic Palompon Privacy Policy
Last updated: January 26, 2026
MarketManic Palompon (“MarketManic”, “we”, “us”, or “our”) operates this community marketplace for users residing in Palompon. This Privacy Policy describes how your personal information is collected, used, shared, and protected when you visit or use https://palompon.marketmanic.com (the “Site”) or engage in transactions within this marketplace.
This Privacy Policy applies only to the MarketManic Palompon marketplace and is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the guidelines set forth by the National Privacy Commission (NPC).
1. PERSONAL INFORMATION WE COLLECT
We collect personal information when you visit, register, buy, sell, or otherwise interact with the MarketManic Palompon marketplace.
a. Device and Usage Information
When you access the Site, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Device type and operating system
- Time zone and location data
- Pages viewed, referring URLs, and interactions
- Cookies and other tracking technologies
This is collectively referred to as “Device Information.”
b. Account, Order, and Transaction Information
When you create an account, place an order, or list a product for sale, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment processors such as GCash, Maya, PayPal, banks, etc.)
- Product details (for vendors)
- Transaction history and account details
This is referred to as “Order Information.”
c. Other Information
We may also collect:
- Communication with us (emails, support requests, feedback)
- Reviews and comments
- Offline data or marketing data where applicable
When we refer to “Personal Information”, it encompasses both Device Information and Order Information.
2. HOW WE USE YOUR PERSONAL INFORMATION
We process personal information only for lawful purposes, including:
- Creating and managing your user or vendor account
- Fulfilling orders and processing transactions
- Facilitating delivery, invoicing, and customer support
- Preventing fraud, ensuring security, and verifying users
- Improving and optimizing the marketplace and Site
- Sending promotional or marketing communications (where you’ve consented)
- Complying with legal obligations and resolving disputes
3. LEGAL BASIS FOR PROCESSING
We process personal data based on one or more of the following legal grounds under Philippine law:
- Consent – when you voluntarily provide information or consent to marketing communications
- Contract – when processing is necessary to fulfill orders or provide services
- Legal Obligation – when required by applicable laws
- Legitimate Interest – when necessary to operate, secure, and improve the marketplace, provided your rights are respected
4. SHARING OF PERSONAL INFORMATION
We may share personal information with trusted third parties, including:
- Payment processors and financial institutions
- Logistics and delivery service providers
- Analytics and technology service providers (e.g., Google Analytics)
- Government or regulatory authorities (when required by law)
- Professional advisers (legal, accounting, compliance)
All third parties we share information with are required to adhere to strict data protection standards.
5. CROSS-BORDER DATA TRANSFERS
As part of our operations, personal data may be transferred or processed outside the Philippines by third-party service providers. We will ensure that appropriate safeguards are in place to protect your personal information in accordance with the Data Privacy Act.
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, log files, web beacons, and similar technologies to:
- Enable site functionality
- Analyze usage trends
- Optimize performance
- Provide targeted marketing and advertisements
You can manage or disable cookies via your browser settings, though this may affect certain features of the Site.
7. DATA RETENTION
We will retain your personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy, including:
- Compliance with legal and regulatory requirements
- Resolving disputes
- Enforcing agreements
- Marketing, where applicable (until you opt out)
Once your data is no longer needed, it will be securely deleted or anonymized.
8. DATA SUBJECT RIGHTS
Under the Data Privacy Act, you have the following rights:
- Right to be informed about the processing of your personal data
- Right to access your personal data
- Right to correct inaccurate or incomplete data
- Right to object to data processing
- Right to erasure/blocking of personal data
- Right to data portability, where applicable
- Right to lodge a complaint with the National Privacy Commission (NPC)
To exercise any of these rights, please contact us using the details provided below.
9. SECURITY MEASURES
We implement physical, technical, and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
10. MINORS
The Site is not intended for individuals under eighteen (18) years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Any updates will be posted on this page. Continued use of the Site after such updates constitutes acceptance of the revised policy.
12. CONTACT INFORMATION / DATA PROTECTION CONTACT
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data subject rights, please contact our Data Protection Contact at:
📧 palompon@marketmanic.com
📍 Guadalupe, Cebu City, Cebu, 6000, Philippines